An Overview of the Service-Oriented Transformation of China's Manufacturing Industry

Abstract

The servitization of manufacturing is the development direction of the manufacturing industry. The new round of technological revolution and industrial transformation in recent years has further driven the process of servitization in manufacturing. In response to the current confusion regarding the concept of service-oriented manufacturing, based on existing research, it is proposed that the essence of service-oriented manufacturing lies in manufacturing enterprises providing value-added services based on their own products to users. Service-oriented manufacturing is characterized by universality and diverse models. The main drivers of the development of service-oriented manufacturing include increasing product complexity, consumption upgrades, the development of new-generation information technology, and the pursuit of growth in the manufacturing industry. At the same time, service-oriented manufacturing shows significant differences across industries. It plays an important role in reshaping competitive advantages, promoting the green development of industries, improving total factor productivity, and addressing trade frictions.