WU, Yihuan. Impoliteness Strategies in Negative Online Consumer Reviews in China: A Cross-Platform and Cross-Product Comparison of JD.com and Douyin Mall. Frontiers in Humanities and Social Sciences, [S. l.], v. 6, n. 9, p. 125–131, 2026. DOI: 10.54691/a8h5y734. Disponível em: https://fhssjournal.org/index.php/ojs/article/view/781. Acesso em: 5 nov. 2026.